US Shipping
Glow Inc. now sells two types of paint. Water-based paint and any
pigments are non-hazmat and can be shipped through normal methods.
Our solvent-based paints are considered a flammable liquid. Therefore, they are
subject to special shipping requirements.
This website has very advanced shipping software that determines how to
separate your order and offer you a variety of shipping options depending
on your location. After you enter your location, the website
actually contacts USPS and UPS to determine the current rate
structure for your options and your location.
Keep in mind that if you order a product like 3 bottles of 1/2 Fl. Oz.
of solvent-based paint, it can be sent in two boxes via First Class or one box via Parcel
Post. This creates some odd shipping prices, but the program does
all the hard work and simply offers you method and price.
Shipping Times
The large majority of products are shipped the next business day.
We do not ship on Friday, Saturday, Sunday, or federal holidays.
We do not promise or guarantee any shipping times. The following
are some average "in-transit" times for the various shipping options.
| USPS Express Mail |
1-2 days |
| USPS Priority Mail |
2 days |
| USPS First Class |
3 days |
| USPS Parcel Post |
7-20 days |
| UPS Ground |
3-5 days |
"Mixed" options
If you order an assortment of products with different Hazmat
classifications or sizes, it is sometimes advantageous to put them into
separate boxes and send them using different shipping methods. When
the program determines this is beneficial, it may offer you the following
options:
Mixed Fast - Send each box the fastest USPS method possible.
Mixed Cheap - Send each box via the cheapest USPS method possible
regardless of delivery time.
Mixed Value - Uses the fastest method possible except Overnight.
Product Hazmat Categories
Pigment and water-based paint are not considered hazmat in any quantity and therefore require
no special shipping requirements.
Solvent-based paint less than 1 Fl. Oz. (two small bottles) per box can be shipped
via air, offering almost all shipping options.
Solvent-based paint less than 1 Qt. of paint per box requires special packaging and
can only be sent via ground. Therefore, a small hazmat packaging charge
is added to the shipping charge.
When ordering 1 Gallon of solvent-based paint, we actually ship it as 4 separate quarts to
meet the above requirements.
Solvent-based paint above 1 Gallon must be handled as full hazmat and should be
arranged by our Customer Service Department. |